Problems with VoiceWorks Plus

More info:  making the two SW updates recommend by TC did not resolve the problem.  Still need help.  Thanks, --Konrad

Thanks for replying.  That helps.  I also uncovered some other things:

1.  There is a latch function that is ON by default in most presets.  This was not documented in the original manual.  I usually want this set to OFF so when I release notes on the MIDI keyboard or via sequencer, the harmony voices will go off instead of continuing to sing the last notes sent.
2.  For some reason, master pitch in the unit was not set to A=440: it was A=429.  This was making things out of tune.
3.  I did not originally understand the Channel=1 v Channel=4, and that was confusing the issue.  Basically, this global parameter allows you to transmit one MIDI channel or 4 separate MIDI channels, which is handy once you know how it works.
4.  Since correction is an insert effect, I need to have dry voice ON to use correction, which was confusing at first since I only want the corrected voice in the output.  I did not understand the architecture at first.

The initial manual was too sketchy and did not explain many of the parameters.  I'm sure this will get better with time.

Thanks again for taking time to help.  Your suggestions are all valuable.

Regards, --Konrad

I am also going nuts with the faulty harmonies: I have used the VoicePrism for years, always in Chord Mode, and I play live MIDI tracks through MOTU's Digital Performer on my MAC, sent to a Roland XV 5050 to produce the sound.  MIDI channel 1 is dedicated to the chord data, sent to the VoicePrism (and now the VoiceWorks plus).  All I had to do in the past was type in the chord name (ex. C= "C-2,", G= G-2, etc.-- Minor or 7th etc chords had to have all the notes in the chord entered, and I have about 150 songs set up like this over the years, and they all work without a hitch (on the VoicePrism).
Now, with the VoiceWorks, set on a factory CHORD Mode preset (like 0.2, Barbershop Trio), some songs work perfectly, others don't work at all, and don't recognize any of the chords -- and all are made EXACTLY the SAME!!  I talked to BEN at TCHelicon, and he said to switch to NOTES mode--I couldn't  get ANY harmony sound at all, and no chord changes.

I would appreciate any help at all-- Thanks. Bob Widmeyer.

Just another note on this - can you pls check in Setup menu U2 which chord mode you are using? This can be changed from Improvise to Classic and this should help.

as vrea sa ma ajute cineva sa-mi spuna daca e bun vwplus pentru a canta pe viu adica live sau ce altceva pot sa folosesc vreau sa am un chorus ,tube,dublaj la vocea mea si compresor