Topic: A Few VL2 Problems Need Help Please
Firstly hi everyone I am new to the forum and to TC Helicon products.
I am having a few problems which hopefully maybe resolved without having to send the unit off for repair.
I bought VL2 new in October 2011 and have constantly had the following problems from day one.
The harmony function activates at random when scrolling through different effects but the harmony switch light is not on (this does'nt happen all the time just randomly and usually whilst selecting HOT SLAP effect).
This then stays on on all effects no matter what you do to try and turn it off (ie stomp the footswitch) and you have to reboot to correct.
The VL2 output is very quiet compared to plugging a mic directly into XLR on the desk (this does'nt matter if you use Line In or Mic In on the VL2)
the gain is set to 24db (as determined by how loud I sing) anything above starts to feedback.
All mics directly plugged into desk are on the minimum gain possible and are very loud compared to VL2 this is with the powered desk on upto 3/4's its output volume (the VL2 gain level on the desk is above half).
I have tried both Line In and Mic In as an input and neither make any difference in volume (I have made sure the correct Mic/ Line In is selected in setup appropriately).
I am currently using a AKG D5 Mic, I have also purchased recently a MP-75 thinking this may solve some of the issues with no luck.
I have made sure the firmware is upto date to the latest version accordingly using the USB and the VoiceSupport Software.
I have put up with this because I really like the VL2 whilst rehearsing but we are now gigging and the problems persist which is embarrasing having to switch the unit off mid song sometimes!