I am also going nuts with the faulty harmonies: I have used the VoicePrism for years, always in Chord Mode, and I play live MIDI tracks through MOTU's Digital Performer on my MAC, sent to a Roland XV 5050 to produce the sound. MIDI channel 1 is dedicated to the chord data, sent to the VoicePrism (and now the VoiceWorks plus). All I had to do in the past was type in the chord name (ex. C= "C-2,", G= G-2, etc.-- Minor or 7th etc chords had to have all the notes in the chord entered, and I have about 150 songs set up like this over the years, and they all work without a hitch (on the VoicePrism).
Now, with the VoiceWorks, set on a factory CHORD Mode preset (like 0.2, Barbershop Trio), some songs work perfectly, others don't work at all, and don't recognize any of the chords -- and all are made EXACTLY the SAME!! I talked to BEN at TCHelicon, and he said to switch to NOTES mode--I couldn't get ANY harmony sound at all, and no chord changes.
I would appreciate any help at all-- Thanks. Bob Widmeyer.