• Registered: 2012-01-23
  • Posts: 2

Topic: Couple of problems with Voicelive Touch

I've been using the Voicelive Touch fro several months now, and seem to be having a few problems, I was wondering if anyone's had the same problems and if so if they've been able to correct them?

1) The unit at completely random moments shuts off all audio output (most annoyingly at a recent gig).  All the lights are on, but no sound coming out.  Am using just with a mic, nothing else connected.

2) I spent a long time setting up various presets in the 5 memory spaces...these randomly seem to get lost and default back to factory defaults.  Again not what you want when you arrive to soundcheck.

Can anyone help?  It's the most intuitive vocal pedal there is, but it seems quite unreliable...

Last edited by LondonSi (2012-01-23 07:52:32)

  • Registered: 2011-12-23
  • Posts: 102

Re: Couple of problems with Voicelive Touch

Hi

I think thhere are a few people having the issue with the sound just going, mne included, unfortunately have had nothing difinitive from TC, hoping the next firmware update will fix it.

With reference to fav's going, a new one on me, but when i have moded the favs, i always, use the voicesuport software to copy them to a spare preset location, so that if the favs get messed up i can scroll the presets and put it back to the favs, you can also rename them aswell, so they make more sense.

*insert funny frase here*

You can lead a fool to wisdom but you can't make him think .
Everything is possible, except to ski through a revolving door.

Many times I say only 'yes' or 'no' to people. Even that is too much.
  • From: Victoria, BC
  • Registered: 2011-07-25
  • Posts: 739

Re: Couple of problems with Voicelive Touch

Heya LondonSi,

When you've saved presets the way you like them, I'd definitely recommend using VoiceSupport to back them up. Of course, we'd like to have you never have a preset get lost or corrupted, but it does happen from time to time. The back up is a good safety measure.

http://www.tc-helicon.com/products/voic … t/support/

Cheers,
Craig

Craig @ TC-Helicon's Website

  • Registered: 2012-01-23
  • Posts: 2

Re: Couple of problems with Voicelive Touch

Unfortunately my VoiceLive Touch has gone wrong 3 times - all at gigs (once complete loss of sound, twice presets lost).

Sorry to sound downbeat, but this is one of the more expensive vocal processors out there, and it looks like it's designed as a live performance tool rather than a studio tool...if it craps out at gigs on a regular basis, and these are known issues which have not been remedied, I feel like I've been somewhat cheated out of my £415.

What are TC Helicon's plans to rectify the known problems with the unit?