• Harry
  • VC Member
  • Offline
  • Registered: 2012-01-01
  • Posts: 2

Topic: Save or Get Access to Old Firmware Files?

I have the first version 1.1.00.  I'd like to try out the latest version 1.4; however, if I don't like it, I'd like to reload 1.1. 

Can I save the current 1.1, and/or can I download it from support?  I looked for it in my voicelive support program, but only 1.4 was listed.  Thanks.

  • From: Victoria, BC
  • Registered: 2011-07-25
  • Posts: 739

Re: Save or Get Access to Old Firmware Files?

Hi Harry,

All previous Firmware is stored locally on your computer. Do a search for TC-Helicon (search hidden files/folders too). You should find a folder with that name that contains a VoiceSupport folder, with your product listed within it. Inside that is the Update Files folder, which will have copies of your firmware versions that you can point to via VoiceSupport if you choose "Load Firmware Manually" from the Firmware options.

For me it's C:\Users\XXXYourNameXXX\AppData\Roaming\TC-Helicon\VoiceSupport\VoiceLive 2\Update Files

Here's the thing, as we've progressed through firmware, we've added parameters, changed memory allocations etc. etc. so there's no guarantee that your presets will port back and forth between versions. Make sure you back all your presets up before upgrading, so you can re-import them if you decide to downgrade.

-Craig

Craig @ TC-Helicon's Website