Topic: Help problem voice live

Sorry, I got a problem with my voicelive tc helicon.
I mean, when I switch it on doesn't work right
just sign me a problem with a letter "F" on the second led of the main display..does someone explain me why?
Please, help me!!

Re: Help problem voice live

Hi There,

As far as I can tell, the only place I see where an "F" could be on the display is on the "FX" edit pages, or if the Key indicates "F" in some state.

I would scroll though some of the modes, and see if there are sections of the big led blocks that never light up.

The first line of action with this might be the TC Support site.

If you post in the 'Floor Effects' section, sometimes someone that might have a similar issue can offer some interim advice.

Here are the links:

http://tcsupport.custhelp.com/cgi-bin/t … td_alp.php

http://forums.voicecouncil.com/viewforum.php?id=11

S

Forum Moderator

VoiceWorks Plus / Harmony G / TC Powercore / VoiceOne2.0 / VoicePrism Plus / Konnekt 24D / Harmony M /
Harmony Control - Guitar / VSM-300/200XT

Re: Help problem voice live

Mine did that for a while. Thought it might have been a corrupt file. Had to reload the presets. Hopefully you've saved yours if they're custom. That seemed to fix it.
Steve Z

Re: Help problem voice live

Hi There,

Got you some support info.

If you contact TC support, they can ask you some questions about the unit and try to resolve the situation, or repair the unit if necessary:

http://tcsupport.custhelp.com/cgi-bin/t … _topview=1


S

Forum Moderator

VoiceWorks Plus / Harmony G / TC Powercore / VoiceOne2.0 / VoicePrism Plus / Konnekt 24D / Harmony M /
Harmony Control - Guitar / VSM-300/200XT

Re: Help problem voice live

I'm sorry to give you the bad news, but you have a serious problem. I have had the same problem (spontaneous "reboots," then it just won't work and the display says "F") TC-Helicon has repaired my unit 3 times. The most recent repair (In December 2008) only lasted 2 weeks. I just sent an email to them request a fourth repair (or replacement). I'll let you (and the other forum members) know how it turns out.

Ron

Re: Help problem voice live

Yeah this seems to be a common thing with the voicelive.  I have had mine in for repair twice for the same thing. and it still does it.  I found it works best just to pick it up and smack it on the floor then it works for a couple of weeks then starts again.  I thought my problem was Isolated till the female singer in our band had hers start doing the same thing.  now its a crap shoot if we will be able to use them everytime we play.  very dissapointed.  Not sure I would fork out the money for the new product being that this one has been junk since day one and there is still no fix.  Very frustrating.  Of course it is out of warranty now so they will be glad to fix it for a heafty pricetag only to have it start again a couple of weeks later.   TC won't admit to the existance of an issue but I know of at least four people no including myself that have these and have the same problem.  hmmmm common problem???

Re: Help problem voice live

Ok don't beat it on the floor. You need to get some contact spray and clean out the contacts on the main selector and the other 4 edit knobs.(Unplug) Heres how to do it. Get a star wrench that fits the size and patern of the 12 screws that hold on the face and cover. Once you get the cover off, slip off the main knob by pulling up. Spray in the groves of the pot and gently turn the knob back and fourth repeating twice. Wipe off the resudue and dirt from the base of the pot. Now repeat step one on the 4 Edit pots. If the inside is dirty or dusty you will need to take some compressed air and gently blow out the dust. Ok now put the face and cover back on and tighten down the 12 screws. Plug it back in and it should be good for a while. If you leave the unit out it will collect dust on the pots and the problems will reoccur. So keep it clean and put it in a case where it will be protected from the elements. Contact spray is between 7-13 $.

Good luck Blake W

Re: Help problem voice live

*Fixed*

I had the F error for a few weeks, was going to try Blake70's method, but decided to look inside first.

Unscrewed all (*) screws from the black and blue parts of casing, and removed it.
The parts/capacitors looked good, and there was no apparent dust. There was, however, a chip (Processor?) labeled "Miam Voicelive v1.3" My friend had a computer issue once where he removed the chip (Obviously off and unplugged) and reinserted it, to find the problem gone. I did just that, being as careful as possible, then reattached the casing. There is no more error, and the unit is fine.

If you try this, it may void the warranty, and I am not sure the exact precautions you should take, in case the chip might "fry" like RAM if you are not grounded. It worked 100% fine for me though.

Re: Help problem voice live

i did the same thing Zillah except i did both of the chips. the other one is
on the led board you have to take off to get to. i did it because nothing smelled burnt when i opened up my voicelive. so i did the oldest trick in the world.
popped those chips out and have a reset.